We would be delighted to hear from you with any questions or enquiries. Please contact us via the enquiry form below:

General Enquiry

Frequently Asked Questions

We don’t have an onsite carpark. However, guests are welcome to use the carpark at Mailbox Birmingham, with 15% off the £21 per 24-hour rate. The postcode for the car park is B1 1RS and it just a 3-minute walk from the hotel.

Check in time is 3pm and check out time is 12pm. Guests who arrive before check in time are welcome to leave luggage with us, free of charge.

Guests can always find the best rates by booking directly with us. IHG members can access exclusive member rates via the IHG App or at

It is free and easy to become an IHG member, sign up today at

Yes, all guests can enjoy free and fast Wi-Fi, throughout the hotel. 

The closest train station to Crowne Plaza Birmingham in Birmingham New Street Station. The station Is just a 6-minute walk from the hotel, perfect for guests travelling into the city from across the UK. 

The closest airport to the hotel is Birmingham Airport. Located 10 miles from the city centre guests can travel into the city centre by car or train. 

The hotel does not allow pets, however, guide dogs are permitted at no extra charge.